Institute of Urban Studies News

New Reports on Financial Exclusion | February 14, 2012

Two new reports on financial exclusion have been posted to IUS’ Winnspace Community:

How Well Are Poor People Served by Canadian Banks? Testing Consumer Treatment Using Mystery Shopping by Jerry Buckland, Marilyn Brennan and Antonia Fikkert; and

Passing the Buck? Examining Canadian Banks Approaches to
Financial Exclusion by Jerry Buckland.

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Since 1969, the Institute of Urban Studies has been an independent research arm of the University of Winnipeg.

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